2019 Honda Pilot Electrical System Problems
- 39
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
What owners report
- infotainment system · 10 records
- cruise control · 5 records
- cracking noise · 5 records
- rear view · 4 records
- view camera · 4 records
- stopped working · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 32 |
| 100–150k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System
While driving 65 mph on the highway, the panel and the entertainment system (gps) crashed. The screen restarted and then turned on in an unusable state (none of the buttons worked). To say the least, this experience was very distracting while driving on the highway. The malfunction of the panel could easily cause a loss of focus on the road and lead to a crash. The culprit is honda integration with apple's carplay.…
ODI 11309358
Electrical System · Electronic Stability Control · Vehicle Speed Control
The vehicle has frequently had an issue with the infotainment system glitching which leads to the lkas (lane keep assist), aac (adaptive cruise control), and lane departure system to fail while the vehicle is in motion. When turning the car off after these issues occur, the infotainment system will stay on, draining the battery. The vehicle has been taken to a honda dealership. The dealership stated that an update…
ODI 11302286
Electrical System
Digital instrument panel that contains all gauges (speedometer, tachometer, gas gauge, etc.) intermittently turns off while the car is in operation. The screen goes entirely black as if the car is not on, meaning we do not have a functioning speedometer while the car is in operation when this occurs. We've had the car at the dealership twice for this issue and it still isn't resolved.
ODI 11302349
Electrical System
Dash and media console turn off randomly. Can't see what saftey features are on including speed. Dealer had one other pilot in today with same issue.
ODI 11300161
Electrical System
The following occur on a daily basis: radio crackles and pops. The radio display goes blank and will not work for several minutes to hours. The following occur sporadically: the instrument panel (including speedometer) goes blank while driving. The radio and rear view camera switch back and forth repeatedly (i have video). Multiple messages pop up when the radio isn't working. The fan speed button can trigger the…
ODI 11291520
Electrical System · Electronic Stability Control
The dashboard has a popping/cracking noise all the time like electric short when listening to music or radio it sounds like a scatch cd all the time or if the stereo its off still does it i have take it to the dealer four times they said they know about the problem but are waiting on honda for the next step but there are a lot of cars affected with the same problem i hope they do a recalled to fix this
ODI 11291911
Electrical System
Tl* the contact owns a 2019 honda pilot. The contact stated that the information system on the vehicle, which controls all electrical systems within the vehicle, was emitting a popping/ cracking noise and shutting down. The contact stated that when the failure would occur, the instrument panel turns blank and all electrical systems such as the speedometer, seat heaters, etc. The contact took the vehicle to the…
ODI 11299468
Electrical System · Vehicle Speed Control
The digital speedometer and infotainment system shut off and restart at random. In addition, the speakers crackle, the radio stops working, the backup camera does not always engage when going in reverse. The digital speedometer screen has turned off twice and the only (temporary) solution was for the dealer to reset the system.
ODI 11281802
Electrical System · Power Train
Tl* the contact owns a 2019 honda pilot. While driving at any speed, the entertainment system failed and the screen turned off and on. The contact also stated that the vehicle shook violently without warning when it struck a bump in the road. The vehicle was taken to john eagle honda [redacted], located at [redacted], dallas, tx 75209) where it was diagnosed that the computer system module needed to be repaired. The…
ODI 11282448
Electrical System · Unknown Or Other
While driving on the throughway i heard popping noise when i hit a bump, then gets worse and lost my radio sounds and controls on my infotainment. I lost my speedometer and my infotainment system completely off then restarts several times saying lost network connection until it completely turned off. I cannot turn it on by pushing the power button. I went to my dealership and complaint about the popping noise but…
ODI 11277740
Electrical System · Electronic Stability Control · Exterior Lighting
1st problem...video display worked only intermittently. 1st visit, wolfchase honda updated software, problem continued. 2nd visit they replaced video unit. 2nd problem...speakers started making crackling noise. Went on their site to make appt and received a notice that ot a recall notice about electrical issue (or a fleet campaign not sure which). They updated software on that 3rd visit. Speaker problem worsened…
ODI 11266621
Electrical System
Purchased 2019 honda pilot elite in february 2019. Noticed a popping sound while driving it home that sounded like sand or rocks slightly amplified hitting the windshield intermittently. This has continued and over the next few months it became apparent the sound was not actually from the windshield but associated with the speakers/electrical system. In august a loud crackling sound interrupting the satellite radio…
ODI 11268786
Electrical System · Power Train · Service Brakes
The transmission has slipped now twice while driving. Once on the highway and again yesterday after turning right onto a busy narrow road. The navigation system and screen display has blacked out and become non-functional while driving at least 6-7 times (no radio, navigation, or anything functions when this occurs). The car has had to be turned off in order reset the screen and function again. It is not possible to…
ODI 11255531
Electrical System
This happens while driving the infotainment system will frequently freeze or crash, disabling features including the navigation system, radio and rear view camera. The problem will continue to cycle over and over until you shut off the car and restart it.
ODI 11281738
Electrical System · Unknown Or Other · Vehicle Speed Control
The issue is related to the honda infotainment system. After only 2000 miles the system began having issues. While the driver is driving, the center display and the display on the control panel will frequently go blank. When this happens the driver is unable to activate or deactivate specific safety controls including lane keep assist, adaptive cruise control and automatic braking. The automatic braking warning is…
ODI 11267053
Electrical System · Electronic Stability Control · Unknown Or Other
The honda pilot's dashboard and lcd touch screen would restart randomly, for no reasons. The electrical systems would reset (or restart) several times a day without logical reasons. The american honda automotive was not helpful when i informed them of the issue. This happens everyday, several times a day.
ODI 11307121
Electrical System · Electronic Stability Control · Visibility/Wiper
Drivers side mirror shakes while driving. Center control stopped working completely. Loud sound will come over on the radio and then all systems stop working. Back up camera does not work, radio does not work. Vehicle is turned off but the center control screen is frozen on and will not turn off. When on the bluetooth, recipient caller cannot hear person initiating the call.
ODI 11242203
Electrical System · Electronic Stability Control · Vehicle Speed Control
Randomly the center counsel display will go blank as well as the driver's side display which contains the speedometer. Also failing at the same time is the dvd player. We also experience a 'popping' noise through the speakers, even with audio system turned off. This usually is what happens first, then error messages (for example: 'radio unavailable', 'no audio connection for fm', 'network communication lost', 'check…
ODI 11287646
Electrical System · Service Brakes · Vehicle Speed Control
Our "network" components were not working. At high speeds, the adaptive cruise control would not brake properly and could have caused an accident. The "brake" sensor is not working properly. Upon taking to dealer for service, service technician said that this "network" issue has occurred on other cars. Strongly recommend an immediate inquiry to this issue as it affects the safety features touted by the car…
ODI 11244860
Electrical System
Honda infotainment issue: purchased a new 2019 pilot (touring) with 22 miles on it on 22 july 2019. On 26 july 2019 while driving on i-10 from phoenix the audio quit and the screen went blank. Once we stopped and used reverse discovered there was no back up camera and the screen would not turn off when the car was turned off.took to dealer, they "fixed" it. On 5 aug 2019 same problem reoccurred. Took to the dealer…
ODI 11243163
Electrical System · Electronic Stability Control · Steering
While driving my 2019 honda pilot at 25mph or 60mph, without warning in the speedometer area emergency messages began flashing: power steering, transmission, lane mitigation, brakes, cruise control, engine, etc. With a message that says stop the vehicle and call the dealer. Their instruction is to hold the stop/start button down,until the car stops and then start the vehicle,if you can, and head for the dealership.…
ODI 11231195
Electrical System
Apple car play doesn't work with the vehicle. When on the phone, you can hear the other person, they can't hear you. Sometimes there is a screeching noise that the other person hears. Steering controls won't change the radio station at times.
ODI 11234870
Electrical System · Unknown Or Other · Vehicle Speed Control
There are several issues and they have happened many times - all related to electrical system, speedometer and infotainment defects. The infotainment and dash display including the speedometer shut off while driving. This includes the speedometer, all safety features, cruise control shutting off while driving. Also the audio will completely shut off while driving and i will have no audio for hours at a time. Also…
ODI 11256266
Electrical System
Purchased pilot on april 2019. Started having problems with the infotainment system on june 2019 (moving and stopped- city and highway). System keeps shutting down, disconnecting phone calls, plays music as if looses connection (fm, am and sat). The latest issue is that it shuts down completely and turns black displaying "no network connection". This issues are distracting and make this vehicle unsafe until fixed.…
ODI 11281923
Electrical System
Center display and dashboard display go blank while driving. It restarts after some time. The center display sometimes flickers, sometimes it makes a popping noise. You get a message network connection lost before the whole sequence of events start. It is a brand new vehicle and no one is taking ownership. The scary thing is you are driving on the road and this happens all of a sudden. You are forced to move over to…
ODI 11240582